1) No up-front fees
A reputable company won’t make you pay a lot (if anything!) up-front. This can help protect you, and ensures that your items will be delivered on time and to the correct location. If you’ve already paid a ton up front, or put a credit card on file, you run the risk of losing your negotiating power should something go wrong.
2) A realistic estimate
Make sure to get a realistic estimate before selecting a moving company. Be sure the representative walks through your home, takes into account larger pieces of furniture as well as boxes, and check that they are taking notes of both weights and sizes. You’ll want to get at least 3 estimates before choosing a company, but be wary: the lowest price doesn’t always mean the best deal.
3) Referrals or reviews
It’s always a great idea to get a moving company from a referral from a friend or coworker who has used them before. If this isn’t possible, be sure to check for references. Read Yelp Reviews and check the American Moving and Storage Association and State Associations of Movers to make sure that the moving company you select has good reviews.
4) Insurance and Licensure
A good company will be able to present to you proof of licensure, insurance, and also will have a physical address listed. Be wary of any company that is unable to provide these up-front: you don’t want to be liable if you items get damaged in the move.
5) No Hidden Fees
When talking to companies about their estimates, be sure to check for any hidden fees. Companies may charge you for moving items from a house into an apartment that is up many flights of stairs or requires use of an elevator, for example. Be sure to also ask about special offers, discounts, or search online for coupons to get the best deal. Your moving company might also partner with home security companies, or companies like Utility Concierge which will help you move your utilities for free.